Frequently Asked
Questions

Our logo design packages start at $149 for the Starter package, $299 for Business, and $499 for Pro Agency. All packages include custom designs created from scratch, not templates.

Starter ($149) includes 2 concepts, 3 revisions, and basic file formats. Business ($299) includes 4 concepts, unlimited revisions, brand colors, typography guidelines, and social media kit. Pro ($499) includes 6 concepts, comprehensive brand book, business cards, letterhead, and dedicated support.

No, all prices are transparent and one-time. There are no hidden fees, monthly subscriptions, or surprise charges. What you see is what you pay.

Yes! If you need multiple logos or a full brand identity package, contact us for a custom quote. We're happy to bundle services for businesses needing comprehensive branding.

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through encrypted checkout.

Absolutely! You can upgrade to a higher package at any time. Just pay the difference between packages, and we'll add the extra benefits to your project.

Yes, we offer a full refund if you're not happy with the initial concepts before any revisions are made. Once revisions begin, we work until you're satisfied.

The main differences are: Business includes 4 concepts (vs 2), unlimited revisions (vs 3), brand color palette, typography guidelines, social media profile kit, and priority 24h support.

The Pro package is ideal for businesses that need comprehensive branding materials beyond just a logo. If you need business cards, letterhead, and a full brand book, Pro offers the best value.

Yes, contact us if you need specific services not covered by our packages. We can create a custom quote tailored to your exact needs.

Most projects complete within 3-5 business days. You'll receive initial concepts within 48 hours of submitting your brief, and revisions typically take 24-48 hours each.

Once you submit your brief, our design team reviews it and begins creating custom concepts based on your requirements. You'll receive an email within 48 hours with your initial designs.

Starter package includes 3 rounds of revisions. Business and Pro packages include unlimited revisions until you're 100% satisfied with your logo.

After reviewing your initial concepts, provide feedback on what you like and want to change. Our designers will make adjustments and send revised concepts within 24-48 hours.

Yes, our Business and Pro packages include direct communication with your dedicated designer. You can provide detailed feedback through email or scheduled calls.

Simply reply to your concept email with your feedback. Be as detailed as possible - you can describe changes, reference other logos you like, or explain what feelings you want the logo to convey.

If none of the initial concepts resonate with you, tell us what didn't work and what you're looking for. We'll create a new set of concepts based on your feedback at no extra cost.

Once you approve the final design, we deliver all files within the same day. You'll receive an email with download links for all your logo files.

When you're happy with a design, simply confirm via email that it's approved. We'll then prepare and deliver your final files. You can request as many revisions as needed before approval.

Yes! Contact us before ordering if you need rush delivery. We can often accommodate tight deadlines for an additional fee, depending on our current workload.

You'll receive all standard formats: vector files (AI, EPS, SVG) for professional printing, high-resolution PNG and JPG for web and digital use, and PDF for documents.

Vector files can be scaled to any size without losing quality - essential for printing, signage, billboards, and professional branding. Without vectors, your logo would look pixelated when enlarged.

Yes! Business and Pro packages include social media profile kits with optimized images for all major platforms (Facebook, Instagram, Twitter/X, LinkedIn, YouTube, TikTok).

The kit includes profile pictures, cover photos, and post templates optimized for each platform's specific dimensions and requirements.

Yes, we design logos that work in both full color and grayscale. We'll provide a monochrome version if needed for fax, embossing, or single-color printing.

Absolutely! Just let us know which color variations you need. We can provide alternate colorways, single-color versions, and reversed (white) versions.

Vector files (AI, EPS, SVG) need professional design software like Adobe Illustrator. For everyday use, the PNG and JPG files we provide will work in any program.

Yes, all packages include source files. Vector files (AI, EPS, SVG) are the source files that can be edited by any professional designer in the future.

Yes, with vector files you can resize to any dimension without quality loss. Contact us anytime if you need new file dimensions or formats.

Once your project is complete, you'll receive an email with secure download links. Files can be downloaded immediately and kept forever.

Yes! Once the project is complete and paid for, you own 100% of the copyright to your logo. You'll receive a full copyright transfer document.

Yes, you own the full rights and can trademark your logo. We recommend working with a trademark attorney to file for official trademark protection.

You can do essentially anything - use it commercially, trademark it, modify it, etc. The only restriction is reselling the designs to others as-is.

No, your logo is created exclusively for you. We never reuse or resell designs. Your logo is 100% unique and belongs only to you.

A copyright transfer is a legal document that transfers full ownership of the design from us to you. It ensures you have complete legal rights to use your logo anyway you want.

Copyright exists automatically upon creation, but registering with your country's copyright office provides additional legal protection. We recommend this for businesses.

Copyright laws vary by country. For trademark protection, you'll need to register in each country where you want protection. We can provide guidance on the process.

We design unique logos and conduct basic searches, but we recommend doing a formal trademark search before finalizing to ensure no conflicts exist.

Yes, every logo we create is 100% original and custom-designed. We never use templates, clipart, or AI generators. All designs are created from scratch by our team.

While we provide copyright transfer documents, we recommend consulting a lawyer for specific legal questions about trademarking or intellectual property.